Shipping Policy

Shipping Policy

Order Processing

Once your order is confirmed, our team will begin processing your purchase promptly. All items are prepared for shipment within 1 to 3 business days. Orders placed on weekends will start processing on the next business day. We carefully inspect every product before packaging to guarantee item quality.

Delivery Timeline

After your package leaves our warehouse, the estimated delivery window is 6–12 business days. This timeline covers all shipped orders. Please note delivery estimates are approximations and may shift slightly due to carrier operational conditions.

Shipping Fees

We provide complimentary shipping on all orders placed through bobbibrowncosmeticsen.com. There are no additional shipping charges applied at checkout.

Shipment Tracking

Once your order ships, a tracking number will be sent to your registered email address. You can use this tracking ID to follow your parcel’s transit status online. If you encounter issues locating your tracking notification, please reach out to our customer support team.

Package Safety

We use secure packaging materials to protect cosmetic goods during transit. If your package arrives visibly damaged, kindly document the condition with photos and contact our support team at your earliest convenience.